Quick Answer If your mobile hotspot is not working, first check what is actually failing: the hotspot will not turn on, another device cannot find it, the device cannot join it, or it connects but has no internet. Start by confirming that mobile data works normally on the phone providing the hotspot and that your … Read more
Quick Answer If your WiFi password is correct but your Android phone or iPhone still will not connect, first confirm that another device can join the same Wi-Fi network using the same credentials. Then forget the saved network and reconnect. If only one phone fails while other devices connect normally, saved network data or phone-side … Read more
Quick Answer If Android stays on Obtaining IP address, Obtaining IP, or shows IP configuration failure, the phone has not completed a usable network configuration. A DHCP problem is one possibility, but the message does not prove the router’s DHCP server has failed. First restart the phone and router, test another device on the same … Read more
Quick Answer If WiFi will not turn on, the switch immediately turns itself back off, or the WiFi control is grayed out, restart the phone first. If the problem remains, check for system updates, test Android in Safe Mode when supported, and reset only the WiFi/network settings. A temporary system software problem is one possible … Read more
Quick Answer If WiFi repeatedly disconnects and reconnects on your Android phone or iPhone, first determine whether the problem follows the phone or the WiFi network. Test another device on the same router, then test your phone on another trusted WiFi network. Weak signal, interference, router instability, saved network problems, VPN or security software, and … Read more
Quick Answer If your Android phone or iPhone says it is connected to Wi-Fi but websites and apps have no internet, first test another device on the same Wi-Fi network. If several devices also cannot get online, focus on the router, modem, or ISP. If only your phone is affected, reconnect the Wi-Fi network and … Read more